Service Mission and Vision

“WHO WE ARE”

Dunbartonshire and Argyll & Bute Valuation Joint Board is an independent local authority which was established by The Valuation Joint Boards (Scotland) Order 1995

“WHAT WE DO”

We professionally compile and maintain the Valuation Rolls, Council Tax Valuation Lists and Registers of Electors for the Argyll & Bute, East Dunbartonshire and West Dunbartonshire Council areas

“OUR AIMS”

Building on our established professionalism, we aim to provide high quality, effective and responsive services to all of our stakeholders

COMMITMENTS

We are committed to:

  • Consulting our stakeholders, and listening and responding to their views
  • Valuing staff and providing them with opportunities to develop and contribute
  • Reacting innovatively to change
  • Encouraging innovation and recognising achievement within the organisation
  • Treating all stakeholders, including staff, in a fair, consistent manner and in accordance with equal opportunities requirements
  • Striving for continuous improvement in all aspects of service delivery
  • Ensuring that we are accessible and accountable to stakeholders
  • Pro-actively planning workloads and deploying resources efficiently
  • Using language which is easy to understand
  • Working with our partners in the Scottish Assessors’ Association to ensure Scotland-wide consistency of approach to service delivery